Privacy Policy for Qasas wa Hikayat

**Effective Date:** August 13, 2026

**Last Updated:** August 13, 2026

Welcome to **qasas wa hikayat** (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how our mobile application collects, uses, discloses, and safeguards your information when you use our application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

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## 1. Information We Collect

### A. Personal Data

We do not collect or request personally identifiable information (such as your full name, physical address, or phone number) directly unless you voluntarily provide it to us via customer support emails.

### B. In-App Purchases & Financial Information

Our application offers premium features via In-App Purchases through Google Play Billing (Google Payment Services).

* All payment and transaction details are processed securely directly by **Google Play**.
* We do not store, collect, or have access to your credit card, debit card, or financial credentials.

### C. Automatically Collected Data & Device Information

When you use our application, third-party service providers integrated into the app may automatically collect certain device and usage information, including:

* Device model, operating system version, and unique device identifiers (e.g., Android Advertising ID).
* IP address, network status, and general geographic location (country/city level).
* App usage statistics, session duration, and crash logs.

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## 2. Third-Party Services & Analytics

To support our app services, display advertisements, and enable premium features, we integrate third-party Software Development Kits (SDKs). These third parties may collect and process data in accordance with their own privacy policies:

1. **Google Play Services / Google Play In-App Billing**
Used for processing secure premium subscriptions and purchases.
* [Google Privacy Policy](https://policies.google.com/privacy)

2. **Google AdMob**
Used to display advertisements (banner, interstitial, rewarded ads) within the app.
* AdMob uses device identifiers (like Advertising ID) to serve personalized or non-personalized ads.
* [Google AdMob Privacy Policy](https://policies.google.com/privacy)

3. **Start.io (formerly StartApp)**
Used to serve advertisements and optimize ad delivery.
* Start.io may collect device information, location data, and ad interaction metrics to deliver relevant advertisements.
* [Start.io Privacy Policy](https://www.start.io/policy/privacy-policy/)

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## 3. How We Use Your Information

We use the collected information for the following purposes:

* To provide, operate, and maintain the app and its Arabic story content.
* To process premium feature purchases and restore subscriptions via Google Play Billing.
* To display personalized or contextual advertisements through Google AdMob and Start.io.
* To monitor app performance, fix errors, and optimize user experience.
* To respond to user inquiries and support requests.

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## 4. Children’s Privacy (COPPA Compliance)

Our app **qisas wa hikayat** is designed for a general audience interested in Arabic literature and stories. We do not knowingly collect personal information from children under the age of 13 (or under 16 in certain legal jurisdictions). If you believe we have inadvertently collected such information, please contact us immediately, and we will take prompt steps to delete it.

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## 5. Data Security

We prioritize the security of your data. While no method of transmission over the internet or electronic storage is 100% secure, we rely on Google Play’s industry-standard infrastructure and reputable third-party services (Google AdMob, Start.io) to ensure your data is processed securely.

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## 6. Permissions Requested

The app may request standard system permissions necessary for app operation, such as:

* `INTERNET`: Required to load stories, display ads, and process premium purchases.
* `ACCESS_NETWORK_STATE`: Required to check if the device has an active internet connection.
* `BILLING`: Required for handling Google Play In-App Purchases.

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## 7. Your Rights & Data Opt-Out Options

* **Advertising ID Reset/Opt-out:** You can reset or opt out of personalized interest-based advertising at any time through your Android device settings (*Settings > Google > Ads*).
* **In-App Purchases:** You can manage or cancel your premium purchases directly via your Google Play Store account settings.

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## 8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any updates will be effective immediately upon posting the updated policy within the app or on our official website. We encourage you to review this policy periodically.

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## 9. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:

* **Developer Name / Entity:** [Basic App Studio]
* **Website:** [https://fancim.com](https://fancim.com)
* **Support Email:** [arafat.fancim@gmail.com]